We are committed to the protection of Your privacy while You use the Product.
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content andMaterials.
"Items" means any and all of the Product, Goods,Services,Content and Materials collectively.
"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of theGoods or Services or Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Goods orServices or Product."Parties" means both You (the user of the Product) and Us (the owner of theProduct)collectively.
"Product" means the website including all pages, all subpages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.fareyandco.com.au"Services" means any or all services provided by or on the Product."Third Party Links" means links or references to websites other than theWebsite, to content other than the Content or to materials other than theMaterials, none of which are controlled by Us.
"Us", "We", "Our", "theCompany"or "the Owner" refers to Farey and co Pty Ltd.
"Us", "We", "Our", "theCompany"or "the Owner" also includes any employees, affiliates, agents or other representatives of Farey and Co Pty Ltd.
"You" or "Your" refers to the user of theWebsite.
"Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
II. Words referring to a singular number include the plural, and words referring to a plural include the singular.
III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
VI. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
a. When You use the Product, We may collect information from You through automatic tracking systems (such as information about your browsing preferences).
b. In addition, We may collect information thatYou volunteer to Us (such as information that You provide during a sign up process or at other times while using the Product).c. In order to access some specific features of the Product, You are required to provide some PersonalInformation. During this process, We collect some of Your Personal Information, in the following manner:
I. We will not collect information that identifies You personally, except when You specifically volunteer that information to Us when using specific Product features. These specific Product features might include, but are not limited to:
a. making purchases
b.receiving notifications by text message or email about events and promotions
c. receiving general emails from Us
II. In addition to any Personal Information thatYou are required to provide in order to access these additional Product features, in some casesYou may be required to provide more specific information. For example, in order to make purchases, You may need to provide credit card information, billing information and postal addresses.
d. From time to time We may request information from You to assistUs in improving Our Product, Goods, Services, Content orMaterials. For example, We may ask You to answer some questions about Your demographics, Your shopping preferences, or Your other preferences in relation to the Product.
a. Cookies are small files stored on Your computer or mobile device which collect information about Your browsing behaviour.
b. Cookies do not access information which is stored on Your computer.c. Cookies enable us to tailor our configurations toYour needs and preferences, in order to improve Your user experience.
d. Most internet browsers accept cookies automatically, although You are able to change Your browser settings to control cookies, including whether or notYou accept them, and how to remove them. You may also be able to set Your browser to advise You if You receive a cookie, or to block or delete cookies.However, if You do this, You may be prevented from taking full advantage of theProduct.
5. HOW YOUR INFORMATION IS STORED
a. Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure.However, we take the protection and storage of Your PersonalInformation very seriously. We take all reasonable steps to protect YourPersonal Information.b.We use appropriate physical, digital, managerial and security systems to storeYour Personal Information and to protect it against unauthorised access, destruction or disclosure.
6. RELATED ENTITIES
a. We may share Your Personal Information, including Personal Information that identifies You personally, with any of Our parent companies, subsidiary companies, affiliates or other trusted related entities.
7. COMBINING INFORMATION
a. We may combine, link or aggregate some of Your information in order to obtain a better understanding of Your requirements. This may enable Us to better design the Product and may also assist with Our business or administration requirements.b. We may also share aggregated information with third parties but only if that aggregated information does not contain any information that identifies You personally.
8. HOW YOUR INFORMATION IS USED
a. We use Your Personal Information to help us improve your experience with Our Product. We may use Your Personal Information for purposes including but not limited to:
I. providing customer service to You.
II. marketing and advertising to You including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest You based on Your personal preferences or demographics.
III. advising You about updates to the Product or related Items.
9. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
b. In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transferYour Personal Information, including personally identifiable information, aspart of that merger, restructure or sale.
10. EMAIL OPT IN/OUT
11. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
a. You have the right to request access to any of Your Personal Information which We are holding.
12. DISCLAIMER REGARDING SECURITY
By continuing to use the Product, You agree to the terms of thisPrivacyPolicy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information thatYou provide to Us, and that You transmit such information atYour own risk.
13. CHANGES TO THIS POLICY
a. We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
I. Any complaints are forwarded to Our complaints officer for review. We aim to review all complaints within 7 days of receiving them(although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within Our organisation for consideration. If further information is required, We may contact You to request that information. If We accept fault in relation to the complaint thenWe will propose a resolution (which may or may not be the same as any resolution proposed by You). If We do not accept fault, then We will contact You to advise You of this. We aim to complete this entire process within21 days, provided that We are provided complete information in the first place(although this cannot be guaranteed). However, if You do not provide complete information then this is likely to delay the handling of Your complaint.II. IfYou have a complaint in relation to Our handling of Your Personal Information,You should use the following procedure to lodge Your complaint with Us: Email us at email@example.com .Describe the nature of your complaint including any relevant dates, people involved, any consequences that have occurred, and what you believe should be done to rectify the issue.III. If You are not satisfied with Our response to Your complaint ,You may refer your complaint to the relevant external dispute resolution organisation in Your area.
15. CONTACT US
Farey & Co Pty Ltd.
P: 0401 607 642